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Payment Policy

Last Updated: June 2026

This Payment Policy explains accepted payment methods, payment requirements, order processing, security, refunds, and transaction support for purchases made through Premier Shipping Containers.

Business Information

Trading Name: Premier Shipping Containers
Registered Holder: Premier Box Pty Ltd
ABN: 94 127 648 962
Status: Registered Australian Business

Business Address:
1 Naunton Rd
Burpengary East QLD 4505
Queensland, Australia

Phone: +61 468 226 643
Email: info@premierboxcontainers.com
Website: https://premierboxcontainers.com

Accepted Payment Methods

For security and verification purposes, Premier Shipping Containers currently accepts the following payment methods:

  • Bank Transfer
  • PayID

Payment instructions are provided directly to customers after order confirmation or upon request. Customers should only make payments using instructions received from our official business email address or authorised representatives.

Payment Requirements

Full payment must be received and successfully cleared before products are dispatched unless otherwise agreed in writing.

Orders remain pending until payment confirmation has been received. Failure to complete payment may result in order cancellation or release of inventory.

Order Processing

Orders are typically processed within 1 business day after payment confirmation. Delivery timeframes vary depending on product availability, customer location, site access, and transport scheduling.

Orders are generally processed within 1 business day following payment confirmation and verification.

Order Verification

To protect both customers and our business, payment verification may be required before processing an order.

  • We may request additional verification information.
  • Processing may be delayed pending payment confirmation.
  • Transactions may be cancelled if fraudulent activity is suspected.

Currency

All prices displayed on this website are listed in Australian Dollars (AUD).

Any bank fees, transfer charges, or currency conversion costs imposed by financial institutions are the responsibility of the customer.

Payment Confirmation

Once payment has been received and verified, customers may receive confirmation that their order is approved for processing and dispatch.

Pricing Errors

While every effort is made to ensure pricing accuracy, Premier Shipping Containers reserves the right to correct pricing errors, update pricing information, or cancel orders affected by pricing inaccuracies.

Where payment has already been made for a cancelled order, a full refund will be issued.

Refunds

Approved refunds are generally processed within up to 10 business days. Refund processing times may vary depending on banking institutions and payment providers.

Please refer to our Refund & Return Policy for complete refund eligibility requirements.

Secure Payments

Premier Shipping Containers takes reasonable measures to protect customer information and payment-related communications.

Customers should ensure payment instructions are obtained directly from Premier Shipping Containers through our official communication channels.

Customers should only rely on payment instructions received directly from our official email address info@premierboxcontainers.com or authorised company representatives.

Payment Disputes

If you believe a payment has been made incorrectly or there is an issue regarding your transaction, please contact our support team immediately so we can investigate and assist.

Business Hours & Time Zone

Time Zone: Australian Eastern Standard Time (AEST)
Monday - Friday: 8:00 AM - 5:00 PM AEST
Saturday: 9:00 AM - 2:00 PM AEST
Sunday: Customer support agents may answer calls and enquiries when available.

✓ Australian Registered Business
✓ ABN Verified
✓ Australia-Wide Delivery
✓ Secure Payment Processing
✓ Dedicated Customer Support

Need Help With A Payment?

Our customer support team is available to assist with payment confirmations, invoices, order enquiries, and transaction support.

Phone: +61 468 226 643
Email: info@premierboxcontainers.com

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