Payment Policy

Last Updated: June 2026

This Payment Policy outlines the accepted payment methods, payment requirements, and transaction procedures for purchases made through Premier Box Shipping Containers.


Business Information

Premier Box Shipping Containers
1 Naunton Rd, Burpengary QLD 4505, Australia
Phone: +61 468 226 643
Email: info@premierboxcontainers.com
Website: https://premierboxcontainers.com
ABN: 94 127 648 962


Accepted Payment Methods

For security and verification purposes, Premier Box Shipping Containers currently accepts the following payment methods:

  • Bank Transfer
  • PayID

Payment instructions are provided directly to customers after order confirmation or upon request.


Payment Requirements

Full payment must be received and successfully cleared before products are dispatched unless otherwise agreed in writing.

Orders remain pending until payment confirmation has been received.

Failure to complete payment may result in order cancellation.


Order Verification

To protect both customers and our business, payment verification may be required before processing an order.

We reserve the right to:

  • Request additional verification information.
  • Delay processing pending payment confirmation.
  • Cancel transactions where fraudulent activity is suspected.

Payment Time Frames

Customers are encouraged to complete payment promptly after receiving payment instructions.

Unpaid orders may be cancelled or inventory may be released to other customers without notice.


Currency

All prices displayed on this website are listed in:

Australian Dollars (AUD)

Any bank fees, transfer charges, or currency conversion costs imposed by financial institutions are the responsibility of the customer.


Payment Confirmation

Once payment has been received and verified, customers may receive confirmation that their order is approved for processing and dispatch.

Order processing generally begins after successful payment clearance.


Pricing Errors

While every effort is made to ensure pricing accuracy, Premier Box Shipping Containers reserves the right to correct pricing errors, update pricing information, or cancel orders affected by pricing inaccuracies.

Where payment has already been made for a cancelled order, a full refund will be issued.


Refunds

Approved refunds are generally processed within:

Up To 10 Business Days

Refund processing times may vary depending on banking institutions and payment providers.

Please refer to our Refund & Return Policy for complete refund eligibility requirements.


Security

Premier Box Shipping Containers takes reasonable measures to protect customer information and payment-related data.

Customers should ensure payment instructions are obtained directly from Premier Box Shipping Containers through our official communication channels.


Payment Disputes

If you believe a payment has been made incorrectly or there is an issue regarding your transaction, please contact our support team immediately so we can investigate and assist.


Business Hours & Time Zone

All payment processing and customer support communications are based on:

Australian Eastern Standard Time (AEST)
UTC +10:00
Queensland, Australia

  • Monday – Friday: 8:00 AM – 5:00 PM AEST
  • Saturday: 9:00 AM – 2:00 PM AEST
  • Sunday: Customer support agents may answer calls and enquiries when available.

Contact Us

For payment enquiries, payment confirmation, or transaction assistance, please contact our team.

Premier Box Shipping Containers
Phone: +61 468 226 643
Email: info@premierboxcontainers.com