Shipping Policy
Last Updated: June 2026
Premier Box Shipping Containers is committed to providing safe, reliable, and efficient delivery services throughout Australia. This Shipping Policy explains our order processing procedures, estimated shipping timeframes, delivery requirements, and customer responsibilities.
Business Information
Premier Box Shipping Containers
1 Naunton Rd, Burpengary QLD 4505, Australia
Phone: +61 468 226 643
Email: info@premierboxcontainers.com
Website: https://premierboxcontainers.com
ABN: 94 127 648 962
Business Hours & Time Zone
All order processing, delivery estimates, customer support communications, and dispatch notifications are based on:
Australian Eastern Standard Time (AEST)
UTC +10:00
Queensland, Australia
- Monday – Friday: 8:00 AM – 5:00 PM AEST
- Saturday: 9:00 AM – 2:00 PM AEST
- Sunday: Customer support agents may answer calls and enquiries when available.
Orders received after 5:00 PM AEST may be processed on the next business day.
Order Handling Time
All orders are typically processed within:
1–2 Business Days
Order handling begins after payment has been received and successfully cleared.
Orders placed on weekends, public holidays, or after business hours may be processed on the next available business day.
Transit Time
Once your order has been dispatched, delivery generally takes:
3–7 Business Days
Transit times may vary depending on delivery location, transport schedules, weather conditions, and carrier availability.
Total Estimated Delivery Time
The total estimated timeframe from order placement to delivery is:
4–9 Business Days
This estimate includes:
- Order Handling Time: 1–2 Business Days
- Shipping Transit Time: 3–7 Business Days
Delivery Coverage
Premier Box Shipping Containers delivers to customers throughout Australia, including metropolitan, regional, and many remote areas.
Delivery availability may vary based on location, accessibility, and carrier coverage.
Customer Delivery Responsibilities
To ensure successful delivery, customers are responsible for:
- Providing accurate delivery information.
- Ensuring adequate site access.
- Providing sufficient unloading and placement space.
- Obtaining any permits or approvals required by local authorities.
- Ensuring the delivery location is safe and accessible.
Additional charges may apply if delivery cannot be completed due to site restrictions, unsafe conditions, or incorrect information provided by the customer.
Delivery Delays
Although we strive to meet all estimated delivery timeframes, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Road closures
- Natural disasters
- Transport provider delays
- Public holidays
- Remote area access limitations
- Government restrictions
- Supply chain disruptions
Premier Box Shipping Containers is not liable for delays caused by events outside our reasonable control.
Shipping Updates
Customers may receive shipping updates, dispatch notifications, and delivery information when available.
For delivery updates or assistance regarding an existing order, please contact our customer support team.
Inspection Upon Delivery
Customers should inspect products immediately upon delivery.
Any concerns regarding:
- Shipping damage
- Missing items
- Incorrect products
- Delivery discrepancies
should be reported within 48 hours of delivery.
Need Assistance?
If you have questions about shipping, delivery timeframes, site requirements, or your order status, our team is here to help.
Premier Box Shipping Containers
1 Naunton Rd, Burpengary QLD 4505, Australia
Phone: +61 468 226 643
Email: info@premierboxcontainers.com