Shipping Policy

Last Updated: June 2026

At Premier Shipping Containers, we are committed to providing reliable delivery services throughout Australia. This Shipping Policy outlines our order processing procedures, shipping timeframes, delivery requirements, and customer responsibilities.

Business Information

Business Hours & Time Zone

Order Cut-Off Time

Orders placed before the daily cut-off time will begin processing on the same business day.

Daily Order Cut-Off Time: 5:00 PM AEST

Orders received after 5:00 PM AEST, on weekends, or on public holidays will be processed on the next business day.

Order Handling Time

Orders are typically processed within:

1-2 Business Days

Order processing begins after payment has been received, verified, and successfully cleared.

Transit Time

After dispatch, most orders are delivered within:

3-7 Business Days

Delivery timeframes are estimates only and may vary depending on product availability, customer location, site access, transport scheduling, and carrier availability.

Total Delivery Time

The typical total delivery timeframe from order confirmation to delivery is:

4-9 Business Days

• Order Handling Time: 1-2 Business Days
• Estimated Transit Time: 3-7 Business Days

Free Delivery

Premier Shipping Containers offers delivery to customers throughout Australia. Where free delivery is offered, it will be stated on the product page, quotation, invoice, or order confirmation.

Additional delivery charges may apply for remote, regional, island, restricted-access, or specialised delivery locations. Customers will be advised of any applicable delivery charges before order confirmation.

Shipping Coverage

Premier Shipping Containers delivers to customers throughout Australia, including:

• Queensland
• New South Wales
• Victoria
• South Australia
• Western Australia
• Tasmania
• Northern Territory
• Australian Capital Territory

Delivery availability may vary in remote and regional locations.

Delivery Requirements

Customers are responsible for ensuring:

• Accurate delivery information is supplied.
• Adequate site access is available.
• Sufficient unloading and placement space exists.
• The delivery site is safe, level, stable, and accessible.
• Required permits, approvals, or site permissions have been obtained.
• Overhead obstructions, narrow access, soft ground, slopes, or hazards are disclosed before delivery.

If delivery cannot be completed due to restricted access, unsafe site conditions, inaccurate information, or lack of preparation, additional delivery charges may apply.

Delivery Delays

Although we strive to meet all delivery estimates, delays may occasionally occur due to:

• Severe weather conditions
• Road closures
• Public holidays
• Transport carrier delays
• Remote area access limitations
• Government restrictions
• Natural disasters
• Supply chain interruptions
• Customer site access issues

Premier Shipping Containers is not liable for delays caused by circumstances outside our reasonable control.

Order Tracking & Delivery Updates

Customers may receive delivery updates and dispatch notifications when available.

If you require an update regarding your shipment or scheduled delivery, please contact our support team.

Inspection Upon Delivery

Customers should inspect products immediately upon delivery.

Any concerns regarding:

• Shipping damage
• Missing items
• Incorrect products
• Visible defects
• Delivery placement issues

must be reported within 48 hours of delivery.

Customers should notify Premier Shipping Containers promptly and provide photos where applicable so our team can review and assist.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.

Customers may be entitled to remedies where products or services fail to meet applicable consumer guarantees.

Shipping Questions

For shipping enquiries, delivery updates, or general assistance, please contact our team.