Terms & Conditions

Last Updated: June 2026

Welcome to Premier Box Shipping Containers. These Terms & Conditions govern your use of our website and the purchase of products and services from our business. By accessing our website, requesting a quote, or placing an order, you agree to be bound by these Terms & Conditions.

Contact Our Team

1. Business Information

Premier Box Shipping Containers
1 Naunton Rd, Burpengary QLD 4505, Australia
Phone: +61 468 226 643
Email: info@premierboxcontainers.com
Website: https://premierboxcontainers.com/
ABN: 94 127 648 962

2. Acceptance of Terms

By using this website, requesting a quote, or purchasing products from Premier Box Shipping Containers, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Business Hours & Time Zone

All times displayed on this website, including order processing, customer support, payment deadlines, and delivery estimates, are based on:

Australian Eastern Standard Time (AEST)
UTC +10:00
Queensland, Australia

Monday – Friday: 8:00 AM – 5:00 PM AEST
Saturday: 9:00 AM – 2:00 PM AEST
Sunday: Customer support agents may answer calls and enquiries when available.

Orders received after 5:00 PM AEST may be processed on the next business day.

4. Products & Services

Premier Box Shipping Containers supplies shipping containers, storage containers, refrigerated containers, high cube containers, open-side containers, container offices, modified containers, and related products throughout Australia.

Product images are for illustration purposes only. Actual products may vary slightly in appearance, colour, markings, specifications, and condition.

All products are subject to availability.

5. Pricing

All prices displayed on this website are in Australian Dollars (AUD).

Prices may change without notice.

While every effort is made to ensure pricing accuracy, Premier Box Shipping Containers reserves the right to correct pricing errors and cancel affected orders if necessary.

6. Payment Methods

For security and verification purposes, we currently accept:

Bank Transfer
PayID

Full payment must be received and cleared before products are dispatched unless otherwise agreed in writing.

We do not currently accept cash, cheques, cryptocurrency, or payment upon delivery.

7. Order Acceptance

Receipt of an order confirmation does not constitute final acceptance of an order.

Premier Box Shipping Containers reserves the right to refuse, cancel, or limit orders where necessary.

Product unavailability
Pricing errors
Payment verification issues
Delivery limitations
Suspected fraudulent activity

8. Order Processing

Orders are typically processed within 1–2 business days after cleared payment has been received.

Processing times may vary during peak periods, public holidays, severe weather events, or circumstances beyond our control.

9. Delivery Policy

We deliver throughout Australia using trusted transportation providers.

Estimated delivery timeframes are provided as guides only and cannot be guaranteed.

Delivery schedules may be affected by weather conditions, road closures, transport availability, remote area access, public holidays, and events beyond our reasonable control.

Customers are responsible for ensuring adequate site access and sufficient space for delivery and unloading.

Additional charges may apply where delivery cannot be completed due to site restrictions or inaccurate delivery information.

10. Inspection Upon Delivery

Customers should inspect products immediately upon delivery.

Any concerns regarding damage, shortages, defects, or incorrect products should be reported within 48 hours of delivery.

11. Ownership & Risk

Ownership of goods remains with Premier Box Shipping Containers until full payment has been received.

Risk transfers to the customer upon successful delivery.

12. Returns & Refunds

Premier Box Shipping Containers complies fully with Australian Consumer Law.

Customers may be entitled to a repair, replacement, exchange, or refund where products:

Are faulty or defective.
Are significantly different from their description.
Are not fit for their intended purpose.
Do not meet consumer guarantees under Australian Consumer Law.
Arrive damaged due to transportation-related issues.

Customers should inspect products immediately upon delivery and notify us of any concerns within 48 hours.

If a return is approved, customers may be responsible for return transportation costs unless the return is due to a fault, damage, incorrect product supplied, or an error on our part.

Premier Box Shipping Containers does not charge restocking fees on approved returns.

Refunds, replacements, or exchanges are assessed on a case-by-case basis to ensure a fair outcome for both the customer and the company.

Custom-built containers, modified containers, special-order products, and personalised products are generally non-refundable unless required under Australian Consumer Law.

13. Order Cancellations

Orders may be cancelled before dispatch.

Where transportation arrangements, custom modifications, or logistics scheduling have commenced, cancellation fees may apply.

14. Customer Responsibilities

Provide accurate contact information.
Provide accurate delivery information.
Ensure safe site access.
Obtain permits and approvals where required.
Comply with local council regulations.

15. Website Use

Use the website lawfully.
Do not attempt unauthorised access.
Do not upload malicious software.
Do not interfere with website functionality.
Do not copy website content without permission.

16. Intellectual Property

All website content, including logos, graphics, text, product descriptions, images, and design elements, remains the property of Premier Box Shipping Containers and may not be reproduced without written consent.

17. Limitation of Liability

To the maximum extent permitted by law, Premier Box Shipping Containers shall not be liable for indirect, incidental, or consequential losses, including lost profits, business interruption, or delays caused by third-party transportation providers.

Nothing in these Terms excludes rights available under Australian Consumer Law.

18. Force Majeure

We are not responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, severe weather, transport disruptions, labour shortages, government restrictions, or supply chain interruptions.

19. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting customer information and handling personal data responsibly.

20. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

21. Changes To These Terms

Premier Box Shipping Containers reserves the right to update or modify these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding our products, shipping, returns, refunds, payment methods, or your order status, our team is here to help.